Returns Policy

Retail

The club endeavours to ensure that all replica strip designs shall have a minimum life span of two seasons.
The club carries out its obligations under EFL regulations to prevent price fixing in relation to the sale of replica strips.
The clubs offers refunds on merchandise, deemed to be defective, purchased in its official retail store in accordance with its legal obligations.

Merchandise can also be refunded if the following criteria are met:-
- Returned within 28 days of purchase
- Returned with a valid receipt
- Returned unused and in re-saleable condition
Refunds will be made back by the original transaction type of the purchase. Under no circumstances will we refund by a different format to the original purchase.

Please return all items to:
Highbury Stadium
Park Avenue
Fleetwood
Lancashire
FY7 6TX

Shirt Printing

Once a shirt has been personalised with printing unfortunately we are unable to offer a refund or exchange the product.

Stock Availability

Occasionally, some items may be temporarily out of stock or sold out due to unprecedented demand. Where possible these items will be removed from the website. The customer will be contacted immediately and will be issued a refund.

Problem with the online shop?

If you find something that doesn’t seem to be working or something that isn’t making sense we’d be really grateful if you could email shop@fleetwoodtownfc.com with your feedback to enable us to fix the problems and make the process even better for everyone.